Category: Events

GenAI in Compliance: Insights from the Ripjar Summit London 2024

Ripjar hosted its London Summit on 12 March 2024, welcoming senior compliance professionals to an exclusive networking breakfast in the heart of the City. The Summit focused on the future of AI in compliance, with a panel discussion of the current challenges and opportunities presented by the technology, and a demonstration of Ripjar’s latest AI-powered screening technology.

Following an introduction by Ripjar’s CEO Jeremy Annis, the expert panel discussion was hosted by Gabriel Hopkins, Ripjar’s Chief Product Officer. This involved contributions from Dow Jones Executive Vice President and General Manager of Risk and Research Joel Lange, Fidelity Deputy MLRO and UK Head of FCC Advisory Brian Swainston, FINTRAIL Managing Director Maya Braine, and Ripjar General Manager of Labyrinth Screening Simon McClive.

Panel Discussion: Key Highlights

What worries you and your customers about screening and compliance?

Maya Braine pointed out that while most organisations know what they need to do, and what they need to do better, in terms of compliance, they often fall short simply because they don’t have the time, budget, or employee availability to push beyond business as usual. That problem extends to improving screening solutions with technology and automation, and the effort required to research and adopt possible new integrations. Maya also referenced the incoming Authorised Push Payment (APP) fraud regulations, framing them as a significant compliance consideration that many companies are currently scrambling to address. 

Brian Swainston mentioned a recent Financial Conduct Authority (FCA) “Dear Compliance Officer” (DCO) letter sent to all retail banks, that warned about weaknesses in anti-money laundering (AML) compliance measures. He noted that these official letters typically give firms an opportunity to review their own AML solutions, with a focus on drilling down and identifying weaknesses before regulators start pointing them out. 

Simon McClive brought up the issue of geopolitical upheaval, not least the “fast-paced sanctions” activity occurring around Russia’s invasion of Ukraine and Chinese regional developments. Simon talked about the emergence of secondary sanctions and sectoral sanctions (such as those targeting microchip development), which require firms to move very fast to achieve compliance. 

Joel Lange echoed Simon’s point about global sanctions screening, but also noted the speed with which a firm’s compliance burden could change. He referenced the invasion of Ukraine and the death of Alexei Navalny as examples of catalysts for rapid change in the sanctions landscape, and pointed to the frequency of important elections (“56 this year”) that would significantly affect financial services firms’ politically exposed person (PEP) screening burden. Joel suggested that the introduction of strict data protection laws, especially in Europe, would further complicate that screening challenge.

What should firms make of recent AML penalty actions, such as the $4.3 billion Binance fine?

Joel and Maya both pointed to the behaviour of cryptocurrency firms as a significant new regulator focus, and the seeming inevitability of new crypto compliance rules. Maya mentioned the possible impact of enforcement actions that do not involve a fine, using the example of a recent sanctions breach by Wise Payments in which the Office of Financial Sanctions Implementation (OFSI) named and shamed the organisation rather than issuing a financial penalty.

What do you make of the industry’s reaction to recent developments in AI technology?

With the emergence of Large Language Model (LLM) platforms, such as ChatGPT, over the past two years, Maya suggested that public and business perception of AI has evolved from a notion that it would “completely change the world” to a realisation that it’s “not going to replace and change what we do”. She pointed to a smaller scale adoption of AI tools for specific use cases such as tools for fraud detection and transaction monitoring.

While advances in generative AI have been impressive, Brian stressed the importance of firms understanding what they “need to do in the background” to get the most out of their new tools, including feeding those tools with high quality data. Applied correctly, he suggested that AI could make a substantial difference in the fight against money laundering and financial crime.

Where are the challenges of using generative AI in compliance?

While 2023 was “the year of generative AI”, Simon McClive noted the importance of applying the technology in coordination with other, more traditional AI solutions – and with an understanding of collective strengths and weaknesses. He highlighted specific applications of generative AI, including risk identification and content summarisation, but also warned of ‘hallucination’ issues which see AI platforms fabricate facts and provide false information, and of the ongoing difficulty of distinguishing between similar or exact match names. Simon suggested that, in order to be effective in compliance, generative AI tools need to be tailored to their firm’s needs and need to be “explainable” in the sense that compliance teams understand how their data is generated.

While generative AI offers dramatic efficiency gains, Joel said that many firms were wary of its potential liabilities and limitations including, for example, the need for proper attribution and provenance. In financial crime contexts, attribution of data is critical since firms must be able to explain to the authorities how they arrived at their compliance decisions.

Joel took this point further, referencing recent exploratory efforts by global news organisations to use LLMs in content production. He linked the potential value of LLM integration to the compliance community, who could leverage the technology to create new efficiencies when screening for adverse media, but also warned of the potential for LLM-generated content to be riddled with inaccurate or even false information. Joel suggested that solving the attribution and accuracy problems of LLM-generated content would benefit everyone, since provenance will ultimately be critical in the context of financial crime investigations.

Echoing Joel’s point, Brian took the perspective of front line compliance teams, working under pressure in complex systems, to assess risk and remediate alerts. In that context, the introduction of a new AI compliance tool is often disruptive and, with that in mind, many firms may currently be waiting for a first-mover to emerge, or may only be willing to move slowly or incrementally in integrating new tech.

How are regulators reacting to the introduction of AI in compliance?

Maya noted that there is currently no single, clear regulatory stance on the application of AI in compliance but those regulators that had taken positions had been “broadly positive”. She referenced both the FCA and the Monetary Authority of Singapore (MAS) as examples of regulators that were using AI in fraud and money laundering detection contexts, but said that there was no clear trend of authorities directing financial services firms to use AI in compliance solutions.

With an eye on the horizon, Maya suggested that the EU was probably closest to deploying an AI regulatory framework, following the proposal of the EU AI Law, which was agreed in December 2023. The EU law is principles-based and industry-agnostic, but is more robust than current regulations in the UK which are risk-based and often only reveal their substance after someone is found to have done something wrong.

Joel agreed that regulator enforcement actions remained the most useful way for firms to learn how to deploy AI in compliance, but noted that many regulators have also set up sandbox programmes and published guidance that firms can use to get on the right track. He suggested that many firms should seek to integrate AI as a way to augment their compliance decision-making systems, rather than replace components of it.

How should firms think about AI model governance?

Simon stressed the importance of good AI model governance, not least in helping firms answer questions like “how is this technology being applied to my data?”, “how is it helping me make decisions?” and “how is it performing over time?” He noted that good AI governance is not just about verifying that the AI technology is doing what its users think it’s doing, but being able to explain its application to authorities, and justify its deployment to stakeholders. 

Maya pointed back to the issue of resources as a critical AI governance consideration. Firms should ensure that they have the means to ensure the continued functioning and efficacy of their AI tools or, if they’re using a third party tool, ensure they have ongoing access to SMEs, and support and testing, rather than being directed to a sales team.

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How should firms manage the increased compliance focus on adverse media?

Joel described a recent shift in expectations around adverse media screening, with regulators taking “a more overt, specific, and prescriptive approach”. He suggested that firms should pay close attention to both the detail of the guidance issued by regulators and to the subsequent enforcement actions taken. He used the example of guidance released by MAS in 2023, which directed firms to go beyond the use of databases or search engines for adverse media, and take a more rigorous approach to customer name screening. Similarly, he pointed to recent enforcement actions in France, and in the US in relation to the Jeffrey Epstein scandal, suggesting that regulators want firms to retain an audit trail for their adverse media data, in addition to its discovery. 

Simon returned focus to the Binance case, suggesting that the dramatic fine has prompted many organisations to reconsider the effectiveness of their own adverse media screening solutions, and the kind of criminal risks they are exposed to. He suggested that the adverse media risk should involve the third parties that clients do business with, and that firms should seek to expand the diversity of their adverse media solutions to better capture that risk, or find risk that they wouldn’t otherwise have spotted. 

What are your predictions for AI in compliance in 2024 and beyond?

Looking forward to the next 12 months, Maya suggested continued regulatory developments in both the EU and the US would go a long way in helping firms adopt AI technology as part of their compliance solutions. That trend would include the incremental adoption of “smaller, simpler AI tools”, and a focus on streamlining screening processes, including adverse media screening.

Brian raised the possibility of an early-adopter integrating some specific AI tool into their AML compliance solutions – a move that could push the entire industry forward. He also pointed to an increased need for employees with developed understanding of, and skill in, AI technology, and mentioned the broadening range of free and cheap AI educational resources, including the UK government’s initiatives to up-skill workers.

Simon predicted an increased number of “practical innovations” on the AI markets and the continued development and refinement of LLMs. As part of that trend, he suggested that, at some point in 2024, we might see the emergence of “small, domain-specific” LLMs, that could drive real value and efficiency for businesses.

Looking back at the increasing sophistication of LLMs, and the recent dramatic impact that the technology has already had across the world in fields such as physics and biology, Joel suggested that generative AI could issue in a paradigm shift in the next few years – with the compliance industry surely set for huge advancements and significant change.

Presentation: AI Compliance Innovations in Action

In an increasingly complex global risk landscape, firms need every advantage in meeting their adverse media screening challenges. With that challenge in mind, Ripjar CTO Joe Whitfield-Seed gave a presentation on Ripjar’s cutting-edge Labyrinth Screening platform, and the capabilities of its AI Risk Profiles, AI Summaries, and new Compliance Copilot.

AI Risk Profiles

One of the most common challenges associated with adverse media screening is the sheer amount of data that name searches can generate. The analysis of that data is typically time-consuming, while common and similar-sounding names elevate the risk of false positive alerts. 

Part of the Labyrinth Screening platform, AI Risk Profiles is designed to address the efficiency challenges of adverse media screening. AI Risk Profiles blends adverse media screening with structured name screening, to bring together critical AML risks including sanctions and PEPs. 

Joe used an example of a name search for  “Ali Jaafar”, noting there were at least two individuals by that name living in the US and involved in different financial crimes. The name is also extremely common globally and one with lots of similar-sounding near-matches and close spelling variations – which means that adverse media searches typically can generate tens of thousands of articles, many with no relevance to the target, or with redundant information. 

Built using different AI models, AI Risk Profiles captures contextual information in order to extract only the most relevant data points about a search target – such as Ali Jaafar – and then uses that information to create individual risk profiles complete with relationships and connections to other profiles. That profile is then built out with new information as that becomes available, while automatically discounting irrelevant or duplicate stories. AI Risk Profiles offers compliance teams a significant efficiency advantage, reducing the amount of data necessary to review by up to 99%, and providing an increase of effective recall of 5% or more.

AI Summaries

Layered on top of AI Risk Profiles is Labyrinth’s AI Summaries, which uses Ripjar’s generative AI model, Risk GPT, to create a clear, concise summary of a specific customer’s adverse media risk. With AI Risk Profiles as a trusted foundation, AI Summaries avoids the hallucination and fabrication issues that affect other LLMs, to ensure accuracy and efficiency during the screening process – and significantly reduce assessments times. 

Compliance Copilot news

Compliance Copilot

Newly launched at the London Summit, Compliance Copilot is also built on Ripjar’s RiskGPT LLM, and layered on AI Risk Profiles. 

Harnessing an ensemble of machine learning and AI techniques, including generative AI, Compliance Copilot is fine-tuned to evaluate identity and risk matches in a way that off-the-shelf LLMs cannot. Sitting alongside human compliance teams as a first line of defence, Compliance Copilot uses Ripjar’s best-in-class identity-matching technology and a vast amount of additional data signals to automatically assess customer screening results – escalating risks and discounting false positives in order to make the compliance journey significantly more efficient and more effective. 

Compliance Copilot’s potential is getting results. In a test involving an assessment of over 7,000 profile-evidence pairs, a team of 23 human compliance analysts correctly identified 87% of all risks, while discounting 90% of false positives. By comparison, Compliance Copilot found 97% of all risks while discounting 77% of false positives – in a fraction of the time. The results demonstrate the dramatic potential of AI-powered compliance technology – surpassing humans in some areas – and its game-changing  potential when deployed in conjunction with human expertise. 

Ripjar Summit New York 2024: The Future of AI in Compliance

On 15 February 2024, Ripjar hosted its New York Summit, a luxury, invite-only breakfast event in the heart of Manhattan. The New York Summit brought together senior compliance professionals from around North America and the world to network, share knowledge, and explore the future of compliance. 

Ripjar Chief Product Officer Gabriel Hopkins hosted the New York Summit, moderating an expert panel discussion into the challenges and opportunities of AI technology in compliance. The panel included Accenture Financial Crime Lead Blair West, Dow Jones Risk & Compliance Director of SaaS Products Kevin Wolf, Amazon Web Services Financial Services Specialist Alvin Huang, and Ripjar CEO Jeremy Annis. 

Let’s take a look at some of the panel’s key highlights:

Panel Discussion

What worries customers most about compliance and anti-financial crime challenges?

On the first question, Blair West pointed to several pain points, the first being the need to keep up with periodic compliance reviews particularly in terms of the volume and quality of data available, and of customer service in relation to onboarding. She also mentioned KYC outreach and managing the addition of new services and products, and finally the effectiveness and efficiency of transaction monitoring, particularly for correspondent banking, securities, and capital markets. Alvin Huang also highlighted the volume and quality of compliance alerts, noting the importance of leveraging technology to address false positives, reduce costs and stay ahead of emerging threats.

Bringing a vendor’s perspective, Jeremy Annis suggested that customers’ main concern is managing the cost of compliance, and that customers often look to vendors to help them integrate compliance innovations, reduce costs, and improve efficiency. Extending that perspective, Kevin Wolf said that vendors must consider customer challenges when building compliance products, ensuring that their solutions have the breadth of coverage required as well as the capacity to deal with increased alert volumes, and that they can scale efficiently. 

How are non-banks reacting to recent regulatory penalties?

In the wake of the US Department of Justice fining crypto exchange Binance a record $4.3 billion in 2023, the panel discussed how non-banks should think about their evolving compliance responsibilities. Kevin highlighted that “enforcement drives the behaviour”, raising the importance of good quality data within compliance solutions, and the need for vendors to ensure that non-banks have the resources and solutions they need to make the right compliance decisions – especially in novel industries like cryptocurrency. Blair also focused on cryptocurrency industry compliance, pointing out that crypto exchanges need to carefully consider their risk exposure, work more constructively with regulators, and leverage technology where possible to achieve those goals. 

Jeremy highlighted the need for CEOs to take a more active role in the compliance process – especially since they may now be held criminally responsible for violations. Referencing the US in particular, he described an “explosion in corporates taking more of an interest in compliance” with examples of travel and accommodation firms needing to effectively screen sanctions lists and watchlists as part of their Know Your Customer (KYC) responsibilities. Jeremy noted that many non-bank entities now have quite complex compliance risks, and that penalties for failures could be “astronomical”, including fines and prison sentences. 

What does the advance of AI technology mean for compliance practitioners?

With the rise of Chat GPT in 2023, Blair noted that the public and finance professionals are feeling more comfortable about AI in compliance contexts – and using it more widely. She pointed to the value of generative AI tools in performing KYC and anti-money laundering (AML) tasks including, in particular, data collection and summarisation, suggesting that the application of AI in these contexts will likely broaden in the future. 

Alvin emphasised the need for firms to be able to trust the compliance information that AI tools generate. He suggested that as long as AI platforms assure the traceability of the results they generate, industry confidence in them would continue to grow. Echoing that point, Kevin used the term “explainability”, referencing the need for firms to understand how and why AI tools generate the data that they generate – so that the information can be used properly in compliance contexts. 

Despite recent dramatic advances, Jeremy pointed out that there is still a gap between what AI technology can do in compliance contexts, and what customers think it can do. While generative AI has exciting potential, Jeremy suggested that there remains “a suite of problems that need to be solved” regarding the speed, cost, and accuracy of the technology. 

What are the major challenges in using AI for compliance?

Jeremy noted that some of the new generation of AI tools are still “tremendously slow” and in some circumstances not useful in providing actionable data. This may especially be the case in name matching contexts where users are searching across tens of millions of data points – such as anti-money laundering (AML) customer name searches. Given that most firms don’t have the resources or budgets to build their own generative AI models to address their specific challenges, Jeremy suggested that the way forward should be to carefully select new AI models that can be customised for a firm’s risk environment, or to work with an appropriate vendor. Firms should then apply those tailored models in ways that eliminate the tedious manual work of compliance while increasing its speed and efficiency. 

Alvin agreed that generative AI models are not ideal tools for establishing customer identities. Instead, they are better applied in combination with statistical machine learning in order to analyse and summarise large amounts of unstructured data. Alvin also brought up the tendency for generative AI to generate different answers to the same prompt, or to ‘hallucinate’ answers to prompts – outputs that damage user trust in the technology, and that represent important obstacles to overcome as the technology progresses. With that in mind, Alvin stated that rather than being at the cutting edge of generative AI, it may be prudent for some firms to take a more cautious “follower” approach. 

How do regulators view AI compliance technologies?

Blair suggested that, since they have been pushing innovation over the last few years, regulators seem positive about the integration of AI compliance technology “in a controlled and transparent manner”. She stressed the importance of open communication with regulatory agencies (who will also be exploring the technology) as a way to enhance the effectiveness of AI tools in compliance and to shape future guidance and legislation. 

Gabriel Hopkins pointed to the example of the US’ Financial Crimes Enforcement Network (FinCEN) that has encouraged firms to use AI as long as they can “prove statistically” that they’re getting better results than their previous non-AI-enabled, rules-based system.

How should we think about model governance in a world of generative AI?

Alvin and Kevin repeated the crucial need for explainability in the integration of AI compliance technology – a need complicated by the increasing complexity of AI models. With that in mind, Gabriel noted that as AI technology has advanced, it has become more difficult to explain to regulators – with model governance becoming a key factor. 

Elaborating on that point, Jeremy suggested that effective validation of AI models comes down to some meaningful expectation about what a firm will get out of their system after feeding in certain data – rather than an in-depth understanding of the algorithmic process involved or “how it actually operates in the middle”. That being the case, Alvin stressed the need to re-validate generative AI models constantly, with a focus on the accuracy of the outputs, as a way to maintain confidence. Looking to the future, Blair suggested there might soon be scope for vendors to offer AI model validation as a third party service. 

How is AI affecting the adverse media screening landscape?

Kevin emphasised the importance of combining technology and data to derive early warning signals about risk. He pointed out that firms in Europe have had a headstart in the integration of adverse media screening technology into compliance infrastructure, but that its utility and significance is also growing in the US. Alvin noted that the value of adverse media screening has expanded beyond AML risk, with many firms now using it to establish broader customer risk, including environmental, social, and governance (ESG) risk. 

Jeremy talked about how AI technology has helped firms carry out adverse media screening at scale, reducing the time the process takes, and its cost. With the benefit of AI, firms are now able to screen thousands, if not millions of customers across global adverse media sources, with a level of noise “not much worse that it would be for any other kind of screening”. 

What are your predictions for the application of AI technology in 2024?

With AI technology “not going anywhere”, Kevin reiterated the need for firms to stay at the forefront of discussions about it, in order to maintain their understanding of what it can do, and ensure its explainability within their compliance solution. He pointed out that customer compliance challenges will also continue to grow, and that the development of AI technology will help firms continue on the path to compliance. 

Jeremy felt that, after a lack of progress in 2023, the following 12 months will see an increase in AI innovation, with wider mainstream application of the technology. Alvin supported that notion, suggesting that generative AI will increasingly fit into customers’ overall data strategies, with compliance teams able to curate very specific parts of their data. That approach should see AI start to influence general data governance and data strategy.  

Blair mentioned the specific application of generative AI to KYC, and to the suspicious activity report (SAR) filing process – with financial institutions leveraging their own internal compliance systems to train the technology. KYC is such a good candidate for AI support because of the number of manual processes it involves – all of which can represent administrative pain points. She suggested that many institutions are already experimenting with the integration of generative AI in KYC AML use cases. 

Presentation: Innovations in AI for Compliance

Following the panel discussion, Ripjar CTO Joe Whitfield-Seed hosted a presentation on Ripjar’s next generation Labyrinth Screening platform, complete with its AI Risk Profiles, and recently-launched AI Summaries expansion.

What’s the correct way to apply AI in compliance?

Opening the presentation, Joe looked back over the last century to chart the progression of AI models – from the primitive computers of the 1960s and the very first chatbot, to the development of neural networks in the 1990s and the deployment of the first statistical machine learning systems in the financial services industry. Only in the past few years have generative AI models accelerated, emerging as an extremely sophisticated iteration of the technology that can pass exams, create photorealistic art, and even mimic humans. 

However, generative AI often introduces false information in its otherwise-impressive outputs, including factual errors in text responses, extra fingers on images of humans, or incomprehensible characters in images of text. These issues are all symptoms of highly sophisticated AI models failing to properly understand and contextualise their inputs, and so generating inaccurate or misleading responses – issues that would be problematic in compliance contexts. 

Adverse media screening challenges

Adverse media screening involves an incredible amount of data collection and analysis. The process requires searches to be conducted across many years of accumulated news content, and across millions of new articles, produced by various global media platforms every day. The screening process must also be able to distinguish irrelevant non-risk-related content, and duplicate articles. 

With that in mind, effective adverse media screening solutions must be able to discern risk information that will be key to enabling good compliance decision making. However, even with a solution capable of doing that, firms still face significant screening challenges, including being able to distinguish between search targets with the same or similar names. 

Joe gave the example of how a search for a customer with the name “Elizabeth Holmes” would likely be inundated with thousands of articles about the disgraced CEO of Theranos who was jailed for fraud in 2022. Conversely, searches for other customers with the same name would be hampered by the sheer volume of articles about the more famous identity, and subsequently miss tangible risk information. Firms with similarly high profile customers would find it difficult to continuously monitor their target’s true risk level, because they would actively need to sort through thousands of potentially relevant articles about them on a daily basis. 

Labyrinth Screening

Joe explained how Ripjar’s Labyrinth Screening platform is designed to address adverse media challenges by facilitating searches that not only account for all available information about a customer, but that are aware of identity, not just risk.

Drawing on around 6 billion news articles from premium providers, Labyrinth Screening identifies relevant news articles in seconds, with searches that take in global news articles, sanctions lists, and watchlists – in 26 languages. Labyrinth Screening is enhanced by Ripjar’s AI Risk Profiles technology which helps compliance teams extract only the most relevant risk data about their search target, and then assign it to a customer risk profile. 

In a demonstration, the presentation gave the example of New York mayor Eric Adams. Powered by AI, the Labyrinth search aggregated all available information about the mayor, even from foreign language sources, as part of his risk profile. Labyrinth automatically matched the collected data against watchlist information to indicate that Eric Adams is a politically exposed person (PEP). Meanwhile, AI Risk Profiles collated profiles for other people called “Eric Adams” – reducing the potential for a false positive alert and ensuring Mayor Eric Adams’ profile was accurate and trustworthy. The AI Risk Profiles technology also allowed for navigation between Mayor Adams and his networks and relationships. 

By structuring adverse media searches around identity rather than just risk data, Labyrinth Screening reduces potentially billions of input records to tens of millions – and offers compliance teams incredible efficiency savings.   

AI Summaries

Joe highlighted how Labyrinth Screening’s value is enhanced further by the addition of the recently-launched AI Summaries expansion. Building on the high quality, trusted information included in a customer AI Risk Profile, AI Summaries integrates generative AI to generate a clear, concise summary of the customer’s adverse media risk – with the potential to reduce assessment times by up to 90%. 

The Labyrinth Screening platform demonstrates the compliance possibilities of AI-powered adverse media screening, funnelling a field of billions of documents down to a few paragraphs of meaningful, unstructured text via a high quality validation model. 

Ripjar Summit Singapore 2023: Challenges and Innovations in Customer Screening

In September 2023, Ripjar’s latest Summit took place at Singapore’s Swissôtel The Stamford, overlooking the city’s scenic Marina Bay. Senior financial compliance professionals from around the world attended the Singapore Summit, which included an exclusive breakfast and networking event, followed by a discussion on the latest innovations, challenges, and trends in customer screening, and a demo of Ripjar’s AI Risk Profiles solution.

Panel Discussion

Ripjar Chief Product Officer Gabriel Hopkins moderated the panel discussion, which included industry tech, data, and compliance experts Josh Heiliczer (PWC Managing Director), Andrew Chow (Synpulse Senior Advisor), and Simon McClive (Ripjar General Manager of Labyrinth Screening). 

The panel theme was ‘Innovation in Screening’ – here are some of the key highlights from the discussion.

How is customer screening changing?

Picking up the first discussion point, Andrew Chow highlighted the changing role of technology in driving fundamental change in modern screening strategies. He talked about the advent of public-private partnerships and the large data sets now available as part of those arrangements.  Andrew spoke on the need to think about the accuracy of data and referenced the recent so-called Fujian gang scandal, which is now thought to involve at least $2.4 billion in laundered money. When the perpetrators of the scandal first arrived in Singapore, it is likely that the banks failed to accurately understand their links to China due to their nationalities. 

Andrew provided an example from his own experience of carrying out a KYC check on a customer with a St Kitts and Nevis passport. After running the check, he later found out that the customer was a Chinese national, and had obtained a second passport. The incident highlighted the importance of data accuracy in customer screening.

Josh Heiliczer echoed the need for screening accuracy. He noted the importance of adverse media screening, as well as other public domain data sources, and even social media, in identifying the signals, and addressing the scale of international money laundering risk. He also noted that the accuracy problem may be attributed to an increase in false positives: compliance teams can reduce false positives by using secondary “identifiers”, and cross-script matching (which can also improve matching accuracy). Josh highlighted the need for firms to have a risk appetite framework in place, outlining which sources they are using to carry out effective screening. Those sources may vary depending on the customer’s region.

Simon McClive noted that firms increasingly have to deal with rapid changes in their compliance burdens, and used the example of recent Russia sanctions, which saw some organisations forced to upscale their screening solutions to accommodate thousands of new entities in a matter of weeks. Simon pointed out that firms need to have the processes and resources in place to cope with that kind of rapid change, all the while considering factors like new foreign language screening requirements and data quality, to ensure they’re building an accurate picture of the risks they face.  

What lessons can we learn from recent money laundering scandals?

Andrew Chow stressed the importance of banks and financial institutions never assuming that they are “100% protected” from criminal risk. He added that those institutions must understand that new threats will always emerge. In the Fujian case, inflows appear to have come from other countries in Asia, and the banks involved had also not adequately identified the source of funds. He suggested that without the use of the latest technology, the scam may not have been discovered. Furthermore, the subsequent asset recovery effort currently stands at over $2 billion, which is significant by general standards.

Josh Heiliczer commented on the seizure of funds, contrasting the Fujin total with the estimated $275 billion that banks spend globally each year to tackle money laundering, and to the estimated $5 trillion of funds which are laundered. In summary, he suggested that the “cost of laundering is about 1.5% right now,” adding that “when I started in this business, it was 20-30%.”  

Josh went on to talk about the way that money was moved across Asia, conducted on domestic payment networks despite being international funds transfers. For example, entities or individuals seeking to move funds outside of exchange controls such as $50,000 in China are often matched by laundering gangs with funds from a criminal origin (drugs, scams etc) to be moved into China. Once the criminal funds are in China they are “washed into goods” such as electronics for export and sale. Josh highlighted the value of bringing together transaction screening with adverse media and other data to get a complete picture of risk. CRS (Currency Reporting Standard) data can also add value to a balanced screening approach and Josh noted that “one of the things that clients don’t do well is looking back at client CRS data”. He forecast that there will be additional scrutiny of foreign exchange transactions in future.

Adding to those thoughts, Simon McClive raised the importance of native multi-language and multi-script screening capabilities in detecting international money laundering threats, including the need for solutions that operate across dialects and scripts, and deal with issues such as nicknames and aliases. 

How do you get multi-script screening right?

Expanding on his previous points, Simon McClive suggested that firms should focus on the risk-based approach when implementing a multi-script screening solution. In practice, firms must consider how they can refine their adverse media searches in ways that provide value: for example, is it useful to screen in a manner that surfaces Latin American risk, when searching for Asian Pacific entities of interest? Firms should instead seek to balance their screening solutions in a way that provides meaningful, relevant data. 

Josh Heiliczer noted that firms can also test their screening solutions based on certain risk perspectives. For example, a compliance team might take into account regional factors such as the presence of clients from a specific region of China, that might prompt a change in screening parameters in the future. Crucially, firms should set out their risk appetite and screening approach, and calibrate accordingly.

What is the role of AI in client screening, and how can people use it successfully?

Simon McClive noted that firms must be able to adapt to the changing capabilities of AI technology. For example, while generative AI is theoretically capable of pulling coherent information from vast amounts of unstructured data, its output is only ever going to be a probabilistic response, based on its predictive algorithm. Similarly, generative AI model responses are often inaccurate, biased, or fabricated – which limits the technology’s application in regulatory compliance contexts and means that firms must be aware of its risks. 

With that in mind, Simon noted Ripjar’s use of generative AI as a fast, accurate means to summarise customer risk data and present a concise overview – in turn, supporting quick, accurate analyst decisions, and setting out the provenance of each claim within the summary. He stressed the importance of being able to explain the responses that AI tools generate to authorities and regulators, so that the results can be used in investigatory contexts. 

Andrew Chow also raised the importance of explainability, noting that regulators typically don’t understand the probabilistic approach to customer data. Josh Heiliczer characterised the explainability problem as “significantly difficult” – and noted that firms might ultimately have to go through the “very complicated process” of understanding their data sets in order to be able to use them in regulatory actions.   

Building on those sentiments, Simon McClive suggested that it might be the responsibility of vendors to “lift the lid” on the AI space as a way to promote safe use of the technology. AI innovation is moving rapidly, and firms might be able to avoid some challenges and pitfalls by putting certain controls in place sooner rather than later. Simon remarked that, while AI is currently very useful at showing analysts what they should care about in a given data set, compliance decisions are ultimately still made by human compliance employees. Ripjar’s latest experiments highlight the ways in which new technology is increasingly capable of automating decision-making as part of a process that is likely initially validated by analysts. 

What are the big challenges for AI in adverse media screening?

Simon McClive listed the reliability of adverse media sources as a critical challenge for AI models – and warned specifically about the increasing volume of content created by generative AI models. With this in mind, firms need to be much more discerning about the sources they use as inputs for their screening solutions, and consider how far they trust that content. 

Josh Heiliczer stressed that firms need a way of effectively identifying entities within adverse media sources as a way to manage large volumes of false positive alerts. He emphasised the need for both high quality internal and external data coverage as a means to improve those false positive rates. Expanding on the question of quality that Josh raised, Andrew Chow noted the importance of adding context to certain critical data points as a way to facilitate more effective risk-based decision making. 

Presentation: AI Risk Profiles 

The summit also included a presentation on AI Risk Profile technology: an innovative addition to Ripjar’s Labyrinth Screening solution that enhances the depth and detail of risk data, and helps firms make stronger compliance decisions.

Why do we need AI Risk Profiles?

Opening the presentation, Gabriel Hopkins highlighted a number of issues and difficulties related to adverse media screening. He started by echoing the panellists’ earlier warnings about the challenge of false positive alerts – which can make finding true risk like searching for a needle in a haystack. Gabriel also pointed to the need to obtain “the right data” on subject entities, uncovering not just financial risk but, where demanded, other types of risk (such as ESG), without becoming overwhelmed with false positive hits in the process. 

At a global scale, regulators are also beginning to expect more systematic adverse media checks. Jurisdictions like Singapore and the EU already have adverse media screening requirements in place for banks and other institutions, while the US and Canada are not far behind. International AML organisations are helping to build that regulatory momentum, with the Wolfsberg Group addressing adverse media screening specifically in its 2022 Negative News FAQs

As the adverse media landscape shifts, firms will need to integrate solutions capable of matching criminal threats, and satisfying regulatory responsibilities. 

How do AI Risk Profiles work?

AI Risk Profiles offer firms a way of surfacing risk on entities quickly and effectively – both in terms of structured data from sanctions, PEPs and watchlists, and from unstructured data in the form of news articles. Integrating machine learning algorithms, AI Risk Profiles technology is capable of extracting only the most relevant risk data for a given entity, across 26 languages, even selecting the more important and recent news stories to present a comprehensive up-to-date picture of risk. 

Once collected, the data is presented as part of a unique entity profile. The latest addition to AI Risk Profiles – about to be launched in beta – will see a short, large language model (LLM) generated summary of risk (including citations) added to screening responses. The LLM-generated summary will provide a clear, concise, but comprehensive overview of the associated risks, complete with links to the relevant news stories to ensure the explainability of that information. 

AI Risk Profiles in Action

The presentation included demonstrations of profiles for a number of Singaporeans involved in recent money laundering scandals. In one example, the AI Risk Profiles surfaced articles as far back as February 2019, highlighting the risk well before the subject was charged and before a watchlist entry was produced in August 2022. 

Ripjar’s Labyrinth Screening draws on around 6 billion news articles from multiple premium providers and, based on that content, identifies the important stories that contain information relevant to subject entities. With so much data to sort through, AI Risk Profiles works to cluster the relevant information, separating out individual entities (with similar or matched names, for example) in order to simplify analyst review. Relevant data points are assigned to specific profiles in order to add depth and detail, and build a clearer picture of risk.   

The demonstration included an example search for the name “David Cameron”. Using AI Risk Profiles technology, firms can utilise rich profiles for entities with a specific name (in this case David Cameron), where searches might previously have been overwhelmed with stories about the UK’s ex-Prime Minister. In the demonstration example, AI Risk Profiles used contextual information to build a profile for a convicted UK drug dealer named David Cameron, surfacing contextual data such as the subject’s birthdate, his place of residence, his brother, and the name of his convicting judge. By contrast, the profile for the UK Prime Minister included stories about politics, association with current Prime Minister Rishi Sunak, involvement in the Greensill scandal, and so on. 

In practice, should a firm deal with a customer named “David Cameron”, AI Risk Profiles would be capable of generating a series of relevant profiles, built out with contextual information, with the risk-relevant stories clearly surfaced. 

The Advantage of AI Risk Profiles

AI Risk Profiles help firms conduct their adverse media screening process with enhanced speed, accuracy, and confidence. In a real world case study, a bank set out to identify 75 confirmed identities, and using AI Risk Profiles, managed to massively improve its screening review process. Historically the bank would have looked at around 82,000 articles and would have identified 85% of the expected matches as part of their screening process. With AI Risk Profiles they had to review only 685 profiles and surfaced 90% of the expected matches. Elsewhere, a US investment bank integrated AI Risk Profiles as part of its onboarding process, reducing onboarding time from around 14 minutes to around 3 minutes. 

In future, and as generative AI evolves as a technology, it may be possible to take AI Risk Profiles further, having the platform make suggestions about how risk decisions might be made – based on the information available on subject entities. 


To learn more about Ripjar’s AI-powered adverse media screening technology, get in touch today

“AI in Compliance” Webinar Summary: Emerging Trends and Technologies

On 20 September 2023, Ripjar held an AI in Compliance webinar, welcoming financial crime compliance experts to discuss the impact of emerging trends and technologies on the industry. The exclusive, live-only event was hosted by Ripjar’s Chief Product Product Officer, Gabriel Hopkins, with Michael Heller, Head of Financial Crime Compliance Proposition at Dow Jones, and guest speaker Andras Cser, VP Principal Analyst at Forrester. 

With awareness of artificial intelligence in financial crime applications higher than ever, firms around the world are exploring the technology’s potential and its limitations. Focusing on that dynamic, the AI in Compliance webinar involved a guest speaker presentation and a panel discussion, with opportunities for audience members to submit questions to the expert speakers. 

Let’s take a closer look at the key insights and discussion points from the webinar:

Introductory Presentation

Guest speaker Andras Cser opened the panel with an introductory presentation offering an industry perspective on the current role of Artificial Intelligence (AI) in compliance. 

The Role of AI

The presentation explored uses of AI in the compliance ecosystem and how the technology may help with a range of critical compliance processes – from addressing financial crimes such as money laundering and fraud, to helping enhance regulatory scrutiny, minimising customer friction, and increasing operational efficiency. 

AI and machine learning (ML) tools have recently demonstrated “unprecedented improvements” in compliance contexts. These improvements include:

  • More standardised, FATE-compliant vendor-developed models.
  • Models with fewer re-training requirements that can learn autonomously from analyst and investigator decisions. 
  • More preventative models that can identify attempts to commit fraud or launder money before they take place.  
  • Models with better governance and explainability out of the box – simplifying audit requirements
  • More cloud/SaaS-delivered fraud management and AML models.

Those advancing capabilities have clear potential for AI-powered Know Your Customer (KYC) and Watchlist Management (WLM) solutions in the following areas: 

  • Predictive methodologies
  • Adverse media and politically exposed person (PEP) screening
  • Natural language processing (NLP) and link analysis between entities 
  • Information processing, discarding irrelevant data points in large quantities of data
  • Shortening investigation times
  • Filtering and managing watchlists

Supported by AI, these applications promise a wider range of compliance benefits, such as a reduction in false positive alerts, enhanced contextual analysis and risk scoring, and a reduction in the need for employee focus. 

AI Best Practices

In order to capitalise on the promise of AI, it’s important that firms understand the best practices for its integration:

  • AI model governance needs to be able to prove that challenger models perform better than current models. 
  • Firms need to use statistical measurements and high quality SDLC processes for building AI models. This may be easier with supervised AI models which are trained and continuously tested against a set of truth data, as opposed to unsupervised models where deductions are made without that reference point. 
  • Firms must work with regulators, such as FINCEN and FINRA, in the development and application of AI models. 
  • AI models should be designed for explainability in investigative contexts. 
  • Firms should keep partial retrainings in sight in order to reduce the need to retrain models from scratch.  

The Future of AI

Casting an eye to the horizon, firms may expect the following AI compliance developments: 

  • Increased adoption of cloud-based analytics and cloud-based delivery methods for watchlist management, and adoption of new transaction monitoring tools for addressing money laundering. 
  • Increased use of AI in addressing risks in peer-to-peer payments and in cryptocurrency payments. 
  • Increasing use of NLP to analyse the textual content surrounding transactions and in adverse media stories.
  • Advanced link analysis to determine connections between transactions and other data points, such as telephone numbers or addresses. 
  • Predictive investigation of potential financial activity that exhibits criminal ‘red flags’. 

Panel Discussion

Following the presentation, Gabriel Hopkins framed the panel discussion by referencing the renewed “wave of excitement” about AI and machine learning tools in compliance and screening contexts. The discussion went on to cover the recent rise in popularity of generative AI and large language models, and the challenges that firms should expect as they seek to integrate the new technology.  

Where do you think we are in the cycle of industry attitudes to AI? 

Mike Heller suggested that AI was at a ‘midpoint’ – in the sense that, while there is excitement about its advancing capabilities, there is also concern about its risks, and a push from governments to regulate, as the technology is integrated into business functions. In the financial industry, that trend has given rise to a focus on ‘compliance-ready’ AI – meaning the introduction of tools that are explainable, auditable, and can be tested against the relevant metrics. Compliance-ready AI obviously requires a “significant amount of technical expertise” which will, in turn, require coordination with the regulatory community.  

Andras Cser raised the issue of data protection and privacy, and the need for developers to be very careful about how AI tools handle personal data. Generative AI may pose unique new compliance challenges: Cser pointed to the EU’s recent regulatory focus on the unacceptable risks of generative AI, including its potential to manipulate certain groups of people with deep fakes and voice synthesis. Essentially, Cser explained, with the benefit of generative AI, criminals may be able to automate their deception of customers, significantly increasing the scope and effectiveness of their illegal activities.   

Where do you see AI having the greatest impact in compliance?

Andras Cser pointed out that AI has been used for a long time in compliance (for example, in risk scoring models), and described its impact as “evolutionary” rather than revolutionary in these contexts. However, he suggested that generative AI might have the greatest impact in the investigative side of compliance. While investigators currently need to have an extensive understanding of the details of a particular case, generative AI has the potential to reduce that administrative burden, and provide guidance, and even assistance, to compliance teams. This trend might include AI systems answering questions or providing resources to help employees work with data and effectively remediate alerts. 

The predictive potential of AI will also be important for investigations. AI-enabled systems could be used to automatically identify patterns of behaviour indicative of money laundering or fraud – and alert investigators before the crime takes place. 

How will AI continue to improve established compliance processes?

Mike Heller highlighted the strength of AI tools in facilitating compliance screening at scale, including processing information, and analysing data from structured and unstructured sources. Heller re-emphasised the value of compliance-ready AI solutions, referencing Dow Jones’ partnership with Ripjar as a way to harness best-in-class technology for the purpose of screening vast amounts of customer risk data. He also mentioned feature engineering for existing models, with AI enhancing the explainability of certain processes in order to make them more accessible for auditors, regulators, and customers.  

How should organisations select their AI vendors and technology?

Andras Cser stressed the need for organisations to view AI models as “starting points”, seeking those with a combination of rules-based decision-making and machine learning features. He also suggested that firms should seek vendors that can provide a comparison of model efficiencies (between current champion and challenger models) in order to understand how a product will ultimately integrate within existing compliance infrastructure.  

Are there any AI tools that are white-listed by regulators?

Mike Heller pointed out that while there isn’t a current white-list of AI tools, organisations should survey their surroundings to find out which tools competitors use, how those tools have been tested, and how the systems have fared under review. Gabriel Hopkins noted that regulators have also been pushing organisations towards the integration of AI and machine learning tools as a way to enhance their screening processes. He added that while regulators “don’t want to give people carte blanche” they are nonetheless opening up to the wider use of these solutions.

Andras Cser pointed to the limitations of entirely heuristic compliance, which is particularly vulnerable to criminals that know how to exploit the rules. He characterised AI as the only known long-term strategy for dealing with evolving criminal methodologies, suggesting that regulators and institutions would need to work through initial challenges in order to optimise its use.  

How is guidance from organisations like the Wolfsberg Group helpful?

Following advances in AI and machine learning, Mike Heller noted that the Wolfsberg Group’s 2022 Negative News FAQs advised the use of technology as a means to screen against unstructured adverse media data. The move reflects a shift in the expectations of financial regulators towards firms integrating tools capable of matching the increasing sophistication of criminal methodologies – and effectively implies the use of machine learning-enabled technology.   

How should institutions approach the issue of explainability in AI models?

Mike Heller stressed the importance of AI providers being able to present documentation on how their model surfaces risk-relevant documentation. Organisations should then take that documentation through an internal review process with their compliance and legal departments to ensure alignment with their policies and risk-appetite. Andras Cser added the notion of feature extraction to that process – essentially as a means to ensure that the vendor is able to deliver an explanation for decisions taken in the AI risk scoring process. Cser went on to mention the benefit of having the vendor help with the operationality of the AI model, splitting responsibility for its management. 

Referencing the regulatory strictness of compliance and transaction monitoring requirements, Cser also suggested that AI offers a way to improve on existing models, including developing tools that boost the accuracy and efficiency of risk scoring. 

How would you recommend firms prepare for the ‘new wave’ of AI?

Looking back on years of industry experience, Mike Heller, noted a shift in the type of skills needed to manage compliance. Where once legal and regulatory expertise was required, today teams require individuals with project management, engineering, and technical backgrounds who can also be involved in the operational design and development of the tools. The next step may be to hire internal data scientists and AI experts to help bridge the gap between the regulatory and technical functions. 

Andras Cser emphasised the need for firms to move slowly in the implementation of new tools, and in understanding what exactly is being integrated. He highlighted the value of data scientists in the new AI landscape, who can assess the compatibility of vendors’ models, and provide a way of governing the development of the technology to ensure challenger models are better than champions. Ultimately, firms should seek to ensure that the basics of their models function as intended, and that their integration aligns with an organisation’s risk appetite.  

How are firms handling AI governance?

From a vendor’s perspective, Gabriel Hopkins noted the introduction of centralised model management committees, especially in global banks, as a way for firms to keep boards updated on the implementation of AI models. Expanding on that point, Mike Heller suggested that boards have been scrambling to understand how generative AI tools, such as ChatGPT, will impact their business operations, particularly in terms of compliance. He suggested that institutions that appoint compliance experts at the highest level will be better placed to handle AI integration and to address the challenges that may emerge in the future.  

Do you think regulators will expect a level of human input in the regulation of AI?

Taking a vendor’s perspective once again, Gabriel Hopkins suggested that regulators would “absolutely” expect human involvement in the implementation and execution of AI technology, and recommended that firms frame the integration of new AI tools as supporting the efforts of analysts in making compliance decisions.  

Echoing that point, Mike Heller remarked that the integration of AI technology will not make compliance easier, but rather make the process faster. The most important, critical decisions will continue to be made by analysts, who will, with the benefit of AI, be empowered to keep pace with criminal methodologies. Heller compared the evolution of AI tools with the history of sanctions compliance, where new technologies previously allowed financial institutions to scale-up their compliance response significantly. 

What’s the ‘number one’ takeaway that you’d share about the use of AI in compliance?

Stressing the importance of careful adoption, Mike Heller emphasised the need to keep pace with competitors while bridging the gap between technical and data expertise, and regulatory expectation. Andras Cser returned to the question of explainability, stressing that “explainable AI is always better than inexplicable AI”.   


To learn more about Ripjar’s AI compliance and screening technology, get in touch today

Ripjar Summit Paris 2023: Hot Topics and Trends in Screening

In June 2023, Ripjar brought together senior compliance professionals from banks and financial institutions operating in France and around the world, for an event at the Peninsula Hotel in Paris. Situated in the heart of the French capital, the second Ripjar Summit included a luxury networking breakfast, live demo of Ripjar’s new AI Risk Profiles solution, and an expert panel discussion of current screening challenges and trends. 

The panel discussion involved international compliance and financial technology experts, with a focus on customer and counterparty screening challenges, and on how screening and compliance will change in the future. The panellists included Jérôme Grelier (Partner Manager Director at Accenture Consulting), Vera Akiotu (Director of Financial Crime Compliance Proposition at Dow Jones), Bertrand Bouquet (Head of Process Leader for Screening & Filtering at BNPP), and Simon McClive (General Manager of Labyrinth Screening at Ripjar). The discussion was moderated by Ripjar’s Chief Product Officer, Gabriel Hopkins. 

Let’s explore some of the key points and insights from the Ripjar Paris Summit panel discussion: 

What regulatory changes are we seeing in screening frameworks in Europe and around the world?

Bertrand Bouquet opened the discussion with a European perspective on recent regulatory screening changes. He pointed out that the fundamental customer screening regulations have broadly stayed the same in recent years, with regulators maintaining a high expectation for technical compliance. Bouquet pointed out that efficiency is key to managing regulatory change in this environment – a challenge which can quickly add to a firm’s administrative burden. He stressed that firms must be deeply invested in, and consistent with, their screening compliance efforts in order to achieve the required level of efficiency, and adapt to new challenges.

Adding to Bouquet’s thoughts, Jérôme Grelier mentioned the EU’s new Anti-Money Laundering Authority (AMLA), which will begin operations in 2024. Grelier characterised AMLA as the “beginning of a new era” and suggested that while the regulator would not necessarily make drastic new regulatory provisions, it would focus on tackling the anonymity of financial criminals as part of its approach to screening, targeting in particular beneficial owners, and the use of digital assets such as cryptocurrencies. 

Grelier noted that one of AMLA’s objectives will be the further harmonisation of regulations across Europe as a way of addressing compliance weaknesses, raising compliance standards, and making data sharing and collaboration easier. 

How has the invasion of Ukraine changed attitudes to customer screening, and how have institutions responded?

Vera Akiotu pointed out that the conflict in Ukraine has created an unprecedented challenge for compliance teams around the world, thanks mainly to the sheer volume and frequency of new sanctions, and the coordination with sanctioning bodies. Akiotu highlighted the particular challenge of identifying Russian shell companies, and the administrative burden of dealing with the multitude of sanctions not only against the Russian state, but against Russian individuals. 

Simon McClive characterised the Russian invasion of Ukraine as a “step change” which had generated an enormous amount of work for financial institutions. He cited an example bank that previously had to screen around 180 Russian individuals and 53 Russian organisations prior to the invasion, but that now had to screen over 1,500 individuals and over 200 organisations. McClive noted that the speed and intensity of the new Russia sanctions had forced a collective mindset shift in financial institutions, which had to find ways to deal with an influx of new names and entities, and a spike in false positive alerts. 

The Ukraine situation has also prompted financial institutions to think about the wider geopolitical landscape. McClive mentioned China and Taiwan as an area of growing concern, and the need for firms to gauge their preparedness for new sanctions in event of future conflict. In this environment, firms should think carefully about how to prioritise sanctions compliance resources, and rely on technology to mitigate unexpected burdens. 

Ripjar Summit Paris

What new sanctions screening considerations might emerge in the next couple of years?

Reiterating the prospect of a China-Taiwan conflict as a significant sanctions concern, Simon McClive pointed to the significant exposure of Western firms to supply chain and wealth management risks. He highlighted the production of semiconductors across China as a likely sanctions target – an issue that has led many firms to begin sourcing the technology in the US and Europe.

Vera Akiotu noted that Russia sanctions aren’t going away and, in fact, are likely to expand in the future. She suggested that India and Singapore are territories to watch, as a result of their connections to the Chinese economy, but that these countries have also demonstrated a desire to build connections with the West. Akiotu also mentioned the particular danger of sanctions evasion in countries like Kyrgyzstan in the CIS region. 

What role does AI play in compliance?

Jérôme Grelier noted that AI can play a variety of compliance roles but highlighted the technology’s potential for enhancing customer screening processes, and reducing false positive ratios, by helping to identify and extract the most relevant information from data. Grelier pointed out that AI tools could be used to fully automate low level screening tasks (such as data collection), and to allocate AML/CFT alerts to the right teams quickly and efficiently. 

Bertrand Bouquet also acknowledged AI’s potential to improve screening, but stressed the importance of understanding how to deploy AI across a compliance infrastructure, and of building the right team, with the right skills, to manage it. Bouquet pointed out that financial institutions must apply scrutiny when selecting AI use cases, to ensure “progressive and adequate mastering of those solutions”. He noted that AI solutions must remain under control at all times, be reactively configurable, and be “explainable” to regulators in compliance contexts, especially with regards to sanctions programmes.   

Vera Akiotu echoed this sentiment, noting that “AI can’t achieve everything on its own. It’s bringing in that human expertise with AI and automated solutions that gives the true output that organisations can rely on.”

How should financial institutions balance AI tools such as Chat GPT with customer screening processes?

Simon McClive referenced “explainability” as a critical factor in the integration of AI in customer screening. He highlighted the phenomenon of “hallucination” in which generative AIs such as ChatGPT create false data points that “look plausible” (such as customer dates of birth) but that are seemingly manufactured by the predictive language model the tool is using. 

While that kind of output is undesirable, McClive pointed out that AI tools are particularly effective at digesting and summarising large amounts of information. He noted specifically the importance of training AI models extensively on large volumes of high quality data while considering the types of issues that might affect language models, especially in terms of addressing regional risks. By bringing together rich, relevant datasets with Large Language Models, McClive suggested it would be possible to generate highly accurate, succinct summaries of risk that could revolutionise the way banks and other organisations conduct their screening. Bertrand Bouquet echoed that sentiment, characterising the potential impact of the technology of AI as “a matter of training and monitoring”. 

Jérôme Grelier cited the capability to read any type of documents as one of AI’s most disruptive applications in compliance contexts, especially if tools could be tasked with reading and understanding human language. That capability could provide a huge efficiency boost for screening, and be used, for example, to pre-generate forms and customer profiles. 

Using AI Risk Profiles in Adverse Media Screening

In addition to the panel discussion, Ripjar’s Head of Operational Data Science Abhijith Rajan gave a presentation on the Labyrinth Screening platform and the potential impact of AI Risk Profiles technology in adverse media screening. 

In an increasingly complex compliance environment, many regulators are pressuring firms to integrate adverse media into their screening solutions as a way to better capture risk and enhance the quality of financial intelligence. Labyrinth’s AI Risk Profiles technology has been developed to help firms step up and meet these new challenges, even as the landscape evolves.

Extracting Relevant Data

Adverse media searches take in potentially billions of data sources, across different language systems, and with varying degrees of credibility. In developing Labyrinth Screening, Ripjar realised that firms needed a way of resolving entities from the vast amounts of collected data: for example, if an article had information on 5 people and 2 organisations, an adverse media search would ideally be able to identify each entity – and produce relevant data for searches concerning a given individual. The sheer volume of similar stories relating to a particular entity can also be a challenge: customer name searches might generate tens of thousands of articles, (especially for common names), and so add a significant amount of work to the compliance burden. 

A Step Forward 

To address the challenges of adverse media searches, Ripjar took a step forward by developing AI Risk Profiles. Rather than solely looking for media articles, AI Risk Profiles reverse the process to search for the people in those articles. As Abhijith Rajan described it: “We’ve pivoted away from presenting news media and we’ve now generated entities that are linked to this unstructured data.”

By building AI Risk Profiles for particular entities, firms can bring together a range of data sources, including watchlists, media stories, and private networks, and even connect the profile with other organisations and risk factors. Abhijith Rajan used the example of the name ‘Richard Ferrand’, referring to both a US citizen involved in an armed confrontation, and the former president of the French National Assembly. The AI Risk Profiles solution was able to set out the risk factors associated with each individual. For the French Richard Ferrand, the entity profile included his politically exposed person (PEP) status, relevant watchlist information, and his network connections, including friends and relations. Each profile includes links to relevant media stories, organised by the most recent involving the specific individual.  

Reducing the Compliance Burden 

The ability of Ripjar’s AI Risk Profiles to vastly simplify the search for risk brings significant operational benefits. Rajan used a real-world case of a company that conducted an evaluation of the solution. They set out to compare the experience of searching for risk for 77 different identities in AI Risk Profiles to the same search conducted in an article-based system where the Risk Profiles technology was not used. 

Without AI Risk Profiles, searching for the chosen identities produced just under 83,000 individual news articles. Analysts reviewed the articles to identify risk and were able to find 85% of the expected identity-risk combinations.

Adding the AI Risk Profile technology was a game changer. Searching for the same identities returned 685 profiles and a subsequent review of the profiles highlighted 90% of expected identity-risk combinations. 

While all the risks had been present in both experiments, analysts were simply unable to find the needle in a haystack when presented with the non-profile result set – providing an increase  in effective recall (a mathematical measure of success) of 5% while reducing the volume of results that analysts had to review by over 99%.

The evaluation demonstrated the effectiveness of AI Risk Profiles technology, which surfaced risk data that would otherwise have been missed in an article-based name search. 

Exploring Risk Profiles

Abhijith Rajan showcased a range of risk profiles generated for challenging names, and used the example of former UK Prime Minister David Cameron – both a famous and a common name. On review, the profile for the former Prime Minister himself included names of friends and close associates  (such as current Prime Minister Rishi Sunak), and referenced thousands of relevant media stories. 

The demonstration then set out profiles of other examples of individuals named ‘David Cameron’ from around the world. These profiles were distinct from the former Prime Minister’s, including only risk data relevant to those individuals, rather than the thousands of media stories relating to the British politician. 

Using an example of a banking unit in the US, Rajan pointed out that Ripjar’s AI Risk Profiles is saving around 2.6 million minutes of analyst time per year – equivalent to the work of around 21 full-time employees. 

Discover Labyrinth Screening

As the global risk landscape changes, Labyrinth gives you the power to meet screening challenges as they emerge. The Labyrinth Screening platform enables firms to search thousands of watchlists, news stories and other data sources, in over 20 foreign languages, and generate accurate, actionable intelligence in seconds. Ripjar’s AI Risk Profiles help your team extract the most relevant AML data from a crowded, complex landscape, and make strong, effective compliance decisions for every customer. 


To learn more about how Ripjar can help you manage compliance challenges, get in touch today

The Future of Screening: Key Learnings from the Ripjar Summit 2023

The Ripjar Summit 2023 took place on 25 April 2023 at The Shard in London. The exclusive event saw senior compliance and fintech professionals from some of the world’s most prestigious banks and financial institutions participate in a discussion of the industry’s most pressing regulatory challenges, with a focus on the ways in which technological innovation delivers advantages in an evolving risk landscape. 

Hosted by Ripjar’s Chief Product Officer Gabriel Hopkins, the expert panel included FINTRAIL Managing Director Maya Braine, Kharon Vice President of Sales Chris McDonagh, and Ripjar’s General Manager of Labyrinth Screening Simon McClive. The panel discussion was followed by a presentation from Ripjar’s Head of Analytics Simon Smith, on the application of AI Risk Profiles as part of an adverse media screening solution.  

Let’s explore some of the highlights of the 2023 panel discussion. 

What changes are we seeing in regulatory frameworks around screening?

In the context of screening challenges, the panellists pointed out that global regulators are converging around consistent messaging about the integration of technology and automation, including the sharing of AML/CFT data. 

While the direction to use technology is sometimes featured in regulatory detail, the panel suggested that it was more often included in guidance and messaging from regulators, such as “Dear CEO” letters, and from enforcement actions, all of which offer clear signals about screening expectations. Panellists referenced a number of recent regulator publications that emphasised the importance of new AML technologies, including papers from the Financial Action Task Force (FATF), and the Wolfsberg Group. They also highlighted adverse media screening as an AML/CFT technology requirement in a growing number of jurisdictions – including the EU, the UK, Singapore and Australia.

How should organisations balance the use of adverse media in their screening process?

One panellist stressed the need to minimise false positives during the adverse media screening process, and avoid overwhelming compliance teams with information. With that in mind, it was suggested that adverse media screening could be made more efficient in conjunction with digital onboarding processes, which allow AML/CFT solutions to digest and distribute data quickly across a network, and to fine tune algorithms to increase the accuracy of their results. 

Another panellist talked about the need to work with clients to develop the quality of the datasets they collect from adverse media screening. The better the quality of data, the more valuable it is for compliance teams, and the less likely it is to generate false positives. Essentially, firms should think less about volume and more about getting “good data, good technology, and then demonstrating a return on investment”.  

Are we seeing innovation in specific regulatory areas?

One member of the panel raised adverse media screening as a particular focus for AML/CFT innovation. As banks trend away from high risk customers and towards services for retail customers, the panellist pointed out that adverse media screening becomes more challenging since it necessarily involves a higher volume of names and greater use of common names – both factors that typically generate resource-sapping false positive alerts. With that in mind, many institutions are seeking ways to leverage technology to meet their increased administrative burden and maximise compliance efficiency. 

What kind of sanctions challenges can we expect in the future?

On the invasion of Ukraine, one member of the panel noted that a number of firms were caught off-guard by the speed with which the Russia sanctions landscape changed throughout 2022, and felt “blind” as a result of a lack of data. They spoke about the need to not only collect data but to understand it – so that it can be turned into actionable financial intelligence. Part of the challenge is to conduct effective horizon scanning, and for firms to think about their risk exposure in the event of certain geopolitical events. The panellist cited the tension between China and Taiwan as an area of increasing concern, and suggested that firms should use data from the implementation of current Russia sanctions programmes to anticipate potential pain points should new sanctions emerge. 

Echoing those sentiments, another panel member noted that horizon scanning often poses a greater challenge for smaller organisations that may be forced to engage in a level of “geopolitical analysis” that they never anticipated. They suggested that external sanctions support, such as screening technology, can be a huge advantage for smaller firms in this context – as long as they are able to source sufficient risk data on their customers. 

A third panellist referenced the need for timely data as a sanctions priority, especially in the fast-moving Russia-Ukraine space, pointing out that “UK sanctions grew from 150 people and 50 organisations, to around 1,500 people being sanctioned within 12 months”. In such a crowded landscape, firms must be able to make rapid decisions, taking into account language and transcription discrepancies, supply chain risks, and the possibility of future sanctions changes. 

Following a series of massive sanctions fines in 2022, what are the lessons that banks should learn?

On the topic of AML/CFT failures, and subsequent investigations and enforcement actions, one panel member noted that “most of the time… banks are failing at the basics”. They cited failures of banks to perform rigorous KYC checks, internal compliance tests, audits, and quality assurance, as examples of some of the compliance fundamentals that institutions struggle with – and eventually result in violations and costly penalties. It was stated that it’s better to tackle these foundational problems from the ground up “as opposed to playing whack-a-mole, just dealing with the last thing flagged by a regulator”. 

The importance of getting the compliance balance right was emphasised: “Greater use of data and tech is what’s going to solve this. You can’t keep throwing people at the problem. Ultimately, it’s going to be technology, automation, and using your data in a more intelligent manner.”

Another panellist also called on financial institutions to integrate technology to meet their basic compliance requirements, and to ensure they have adequate data to generate valuable positive outcomes. In this sense, it was stated that compliance should not be viewed as a “cost” but as a means of “actively protecting the business”. 

Do generative AI tools such as ChatGPT have an important role to play in compliance?

Acknowledging the dramatic growth of generative language AI platforms over 2022 and 2023, the panel pointed out that the technology has strengths and weaknesses. While generative platforms are “very, very good” at summarising large volumes of information, and providing plausible responses to prompts, they are not always accurate or even factual. In screening contexts where there is an absence of facts, for example, it was suggested that generative AIs sometimes make incorrect assumptions – a trend that inevitably leads to false positive alerts. One panellist also pointed out that training AI models is a long and expensive process, often costing millions of dollars. The training process must include foreign languages, and must be constantly updated to account for new trends and risks. 

Despite those drawbacks, it was emphasised that generative AI has clear, game-changing potential – for helping compliance teams digest huge volumes of data and to “identify risk in a way that isn’t just keyword driven”. 

Another panellist pointed out that AI tools have “proven very useful” in compliance contexts for decades. In particular, they cited AI tools’ effectiveness in combating fraud, and running credit risk assessments and claims management processes. It was suggested that the significant challenge of generative AI is “explainability”: since users “do not know why it is saying what it is”, it cannot be tested, its results cannot be checked for accuracy, and it can’t be explained to regulators. That issue currently precludes generative AI from being used widely in screening contexts. 

AI Risk Profiles in Adverse Media Screening

Following the Ripjar Summit’s panel discussion, Ripjar’s Simon Smith gave a presentation on the advantages of using AI technology to enhance adverse media searches. 

Understanding AI Risk Profiles

In a crowded adverse media landscape, Simon Smith emphasised the need to reduce noise, especially in situations where “thousands, or potentially millions” of articles cover a single story. Simon suggested that firms need to be able to “pivot that article view of the world” into an “entity focus” and noted that Ripjar is achieving that objective by launching technology capable of creating “risk profiles” of individual customers. 

He explained how Ripjar’s AI Risk Profiles pull together the most relevant data from different financial risk topics, including sanctions list and watchlist data, to map out an entity’s risk exposure much more efficiently than searches of thousands of adverse media stories.   

Creating a Risk Profile

Simon demonstrated the AI Risk Profile technology with a profile for Belarussian president Alexander Lukashenko. In creating the profile, the system identified relevant information, from news articles and other media, that linked to specific risks, including sanctions risks and financial risks, in order to build out a comprehensive, accurate risk profile. The profile integrated Lukashenko’s relatives and close associates, and set out the reasons why he was considered to be high risk, including connections to money laundering and voter fraud activities. 

The Advantages of AI Risk Profiles

Ripjar’s AI Risk Profile technology essentially allows firms to take huge volumes of data and then automatically resolve that data around a single profile in order to “make it easy to surface the risks”. Simon referenced firms using article-based adverse media screening and generating unmanageable volumes of results from their searches, reaching into the tens of thousands, but then only finding a relatively low number of genuine risks. By contrast, AI Risk Profile technology significantly reduces the false positive alert rate, by up to 99% in some cases, while increasing the number of accurately identified risks. 

Simon used the example of a criminal with the name “David Hugh Cameron” – a close name match to the previous UK prime minister. Article-based searches for the target name were swamped with results relating to the former prime minister, but with Ripjar’s AI Risk Profiles, firms are able to explore a list of the relevant individuals, with specific risk data integrated into each profile. Simon characterised the new approach as a “holistic view” of risk that captured a range of meaningful negative news signals about an individual in order to deliver a truer profile.   

Discover Labyrinth Screening

What was clear from the Ripjar Summit is that the global risk landscape is changing, and organisations need to be prepared to meet their compliance challenges as soon as they emerge. With that goal in mind, Ripjar’s Labyrinth Screening platform is capable of searching thousands of global data sources including watchlists, sanctions lists and news stories, in over 20 foreign languages, and delivering quality, actionable intelligence in seconds. Powered by cutting edge machine learning technology, Labyrinth enables you to extract the most relevant AML data, in order to minimise noise and false positives, and build more accurate, meaningful risk profiles for every customer. 


To learn more about how Ripjar can help you manage compliance challenges, get in touch today 

Future FinCrime and Pain Points Within Your Organisation: Key Learnings from the AML & FinCrime Tech Forum 2023

The AML & FinCrime Tech Forum took place in January 2023, bringing together leaders, experts, and innovators from across the data science, fintech, and anti-money laundering (AML) and counter-financing of terrorism (CFT) communities. The Forum focused on the latest strategies to combat financial crime, with debates, presentations, and demonstrations of fintech and regtech innovations. 

Ripjar’s Chief Product Officer, Gabriel Hopkins, attended the event to lend his professional expertise to the panel discussion: Future FinCrime and the Pain Points Within Your Organisation. The panel included speakers from banks and fintech organisations, who discussed the most dangerous emerging criminal methodologies, how they impact and harm both customers and institutions, and how technology can help address the threats. Moderator Howard Rawstron, Head of Economic Crime Prevention Oversight at Lloyds Banking Group, acknowledged that many of the topics involved potential future scenarios, but that the panel’s pedigree would ensure that the debate benefitted from a depth of industry experience. 

Let’s take a closer look at some of the key questions and points from the discussion.

What are the biggest emerging financial crime threats to both customers and institutions?

The panel opened by examining the significant challenges that institutions face in keeping pace with the sophistication of financial criminals. Susan Symes, UK Head of Investigations at Fidelity International, pointed out that criminals increasingly exploit technology to use their victims to support the fraud they are committing – using push payments for example to get customers themselves to initiate fraudulent payments unwittingly, and so make it harder for firms to detect the presence of bad actors. Symes added that, in many cases, customers are unaware that they are victims of fraud: criminals may imitate certain brands or products to disguise fraud, or use the pretext of a maturing payment that offers returns down the line to keep victims unaware of the fraud until months later. 

Renitha Singh, Group Financial Crime Compliance Officer at Liberty Holdings, raised the prospect of “state capture” as a significant financial crime threat. Singh used the example of the infiltration of the South African government by a criminal organisation to illustrate the potential for organised crime groups to extract huge amounts of money from corrupt or vulnerable state entities. 

Ripjar’s Gabriel Hopkins echoed those sentiments, pointing out that financial crime, and specifically fraud, had undergone a change in recent years: from something that happened to people, to something that people did to themselves. Hopkins suggested that shift had made it much more difficult for banks to stay ahead of financial criminals. 

How should institutions balance customer controls with customer experiences?

The ongoing challenge of financial crime compliance is to implement AML/CFT controls that are robust enough to detect criminals and fulfil regulatory obligations, without making a firm’s products and services too onerous for customers to use. 

The panellists cited the careful integration of technology as a significant advantage in addressing this issue. Fenergo VP of Product Marketing Aoife Doyle suggested that the front-end experiences of customers were less of a problem; with a lot of effort put into the technical quality of the front-end, customers generally receive seamless (and pleasing) experiences when interacting with websites directly. Doyle went on to contrast those experiences with the back-end process, during which firms are required to “scramble” to retrieve data from multiple systems in order to fulfil regulatory requirements, creating significant administrative friction and slowdown in the ultimate delivery of services.

Susan Symes focused on the specific risks of balancing experiences with compliance, pointing out that the dynamic plays into the hands of criminals who may offer expedited services as a way to extract money and data from frustrated customers. Symes emphasised that “disruption” was the key to tackling fraud: the more obstacles fraudsters face when attempting to gain customers’ confidence, the more likely their efforts are to fail. On the notion of AML/CFT controls versus customer experiences, Symes stated that it was always “easier to sleep” knowing that customers were frustrated, than having handed their details to criminals. 

Acknowledging those ethical and regulatory concerns, Gabriel Hopkins noted that artificial intelligence (AI) and machine learning tools nonetheless represent a “transformational” asset in the battle to deliver positive customer experiences by giving firms the power to “make strong decisions for their customers, very very quickly”. 

How should firms handle the threat of ultimate beneficial ownership?

Where criminals use corporate infrastructure to conceal their identities, electronic identity verification takes on a new importance. Aoife Doyle suggested that firms should seek to leverage a rules-based approach to establishing ultimate beneficial ownership (UBO) – especially in jurisdictions where the threshold for beneficial ownership may refer to individuals with ownership of 10% or even 2% of a given company. 

Doyle also suggests that firms must be prepared to work hard to establish UBO, including exploring opportunities to re-use established data to inform compliance decisions. Notably, the complexity of the UBO challenge requires firms to go beyond tech solutions and factor in skilled human intelligence for those instances where compliance efforts need to go deeper than tech-derived identity verification. 

In an industry facing a shortage, what skills are needed for economic crime prevention?

While acknowledging the power of employee talent and intelligence in compliance investigations, the panel agreed that it was difficult to overstate the utility of technology, and important not to over-rely on human intuition. Renitha Singh brought both a regulator and commercial perspective to the question, pointing out that compliance technology enables even untrained employees to identify suspicious activity and intervene to prevent potentially serious financial crimes. 

Emphasising the “amazing” accomplishments of fintech, Gabriel Hopkins stressed there was an ongoing important role for humans in financial crime processes. Referencing the critical “sixth sense” that top fraud analysts have for spotting criminal activity, he suggested that it was probably “a little too soon” for the eradication of human roles, particularly within fincrime compliance where there are factors which still limit automated decision making. However, Hopkins also pointed out that technology innovation is a constant, and that a number of new, exciting innovations, such as ChatGPT generative AI, are likely to have a big impact in the near future. Hopkins stressed the need to manage the hype around new technology: for example, while ChatGPT has undeniable potential, it exhibits a number of flaws in its current form which limit its use in fraud and financial crime prevention.

How can collaborations help tackle financial crime?

Where government institutions lack the resources to tackle financial crime effectively, or (like the South African government) are compromised by bad actors, collaboration with private entities can be an effective AML/CFT strategy. Renitha Singh referenced the collaborative success of the South African Money Laundering Integrated Task Force (SAMLIT), a think tank that combines public and private resources in a joint effort to assist in prosecutions. Singh pointed out that the value of public-private collaborations lies in their potential to share data and to work operationally – as opposed to the often-ineffectual “gestures” of governments. 

In agreement, Gabriel Hopkins added that all collaboration initiatives must be backed by strong security to ensure the safety of public information, and by the political will to effect real change. 

How are different demographics affected by financial crime?

In a constantly changing financial landscape, criminal threats can vary significantly by demographic. Susan Symes set out the variety of strategies that criminals use to approach customers, including targeting the users of certain apps or the viewers of certain adverts, or compromising personal devices such as mobile phones. Demographic threats are not fixed, and may change by age, wealth, time of year, and so on. With no one-size-fits-all solution, firms must think about the specific vulnerabilities of their customer groups, and be prepared to continually assess the countermeasures they deploy to prevent crimes. 

What can firms do to improve the financial crime detection and investigation process?

The panel emphasised the need to prioritise data in any AML/CFT solution in order to optimise outcomes. While finding and stopping criminal activity directly is obviously a priority, Gabriel Hopkins stressed the need to use customer data contextually as a way to discern changes in behavioural patterns – a strategy that has proved to be effective in almost all levels of technology deployment.

Getting the most out of disparate, dispersed data is key to the investigative process – and with this objective in mind, Hopkins also suggested that firms take steps to make their data as accessible and comprehensible as possible, including introducing a knowledgebase framework and integrating AI-enabled tools. Ripjar’s Labyrinth Screening platform, for example, is built for exactly that purpose, with cutting-edge AI and machine learning technology giving firms the power to identify high risk customers as quickly as possible and make better compliance decisions.


Discover Labyrinth Screening Advantages

In a complex risk landscape, Labyrinth Screening searches thousands of global data sources across different languages, including watchlists, sanctions lists, and news stories, delivering actionable intelligence in seconds while minimising noise and false positives. Labyrinth also gives firms the ability to tailor searches for the most relevant AML/CFT data, building more accurate, more useful risk profiles for each customer. 

To learn more about how Ripjar can manage AML/CFT pain points, get in touch today.

Public-Private Perspectives on the Collection-Analysis Paradox: Ripjar at Intelligence International 2022

In October 2022, the Australian Institute of Professional Intelligence Officers (AIPIO) hosted the Intelligence International 2022 conference in Melbourne, Australia. The theme of the conference was “collaboration in a complex world”, with AIPIO bringing together a diverse group of leaders, professionals, and academics from across the intelligence community, for panel sessions, networking events, exhibitions, and keynote presentations. 

Ripjar’s Brent Osmotherly, Delivery Lead for Ripjar Australia, was invited to participate in a panel entitled Public-Private Perspectives on the Collection-Analysis Paradox, along with other intelligence experts from leading financial, technology, and media organisations. In keeping with the theme of the conference, the panel discussed the dilemma – or ‘paradox’ – that intelligence analysts face when dealing with data: should organisations focus more on the collection or analysis of data? 

Panel chair, Brett Peppler, Managing Director of Intelligence Futures, characterised the collection-analysis problem as “socio-cultural”, but suggested that it would be best solved by working from “multiple perspectives”, including those of technology experts such as those invited to the panel. The discussion took in a wide range of industry perspectives, exploring issues such as how to manage the downsides of a decision to focus on either collection or analysis, and how the problem is being tackled by organisations in different global jurisdictions. 

The panel explored the following key questions and topics:

What are the main industry concerns with the collection-analysis paradox?

The paradoxical relationship between the collection and analysis of data means that the more data that is collected, the less time and resources are available for its analysis (and vice versa). Intelligence analysts must make a choice whenever they deal with data, which necessarily involves a downside: either less data available for analysis, or less time spent on that analysis. 

The panel identified several specific concerns about the dilemma. Brent Osmotherly suggested that, while firms must first ensure they have enough data in the first place to generate useful intelligence, the issue was also about “empowering analysts” to optimise that data. That notion was echoed by the other speakers who referenced the need to ensure easy access to data, to be able to rely on suitable technology to make sense of it, and to facilitate more cooperation between law enforcement agencies and private sector business. 

How is the collection-analysis paradox handled in different international jurisdictions?

The panel included experts from Australia and from Europe and Asia, which brought a diversity of experience to the discussion. The panellists emphasised that while there are a range of approaches to the collection-analysis paradox, the challenges for individual organisations are essentially the same in every part of the world: namely, the need for efficiency and speed in both collection and analysis.

Michael Le Huy, Visual Analysis General Manager, suggested that an organisation’s success with data often depends on their level of maturity when dealing with it, and their ability to use the intelligence that they derive from it to support law enforcement. Steve Hebble, Director of Marketing at Sintelix, stressed the importance of geography as a factor in how firms are able to manage data, pointing out that smaller population countries often have much better access to data thanks to their ability to localise it as a resource while larger countries, such as Australia, face administrative challenges as a result of having to coordinate data between numerous national legislative bodies.

BC Tan, Director of Risk Solutions at Thomson Reuters, cited Singapore as an example of a small country managing its data responsibilities, discussing the city-state’s development of a state-of-the-art national risk and horizon scanning platform. Tan pointed out that the platform has not only helped Singapore add speed and efficiency to its data processing needs but has had the added benefit of helping to align the collection-analysis problem with the goals of policymakers. More specifically, by implementing the platform, Singapore has been able to identify overlaps between the capabilities of private sector and government bodies, further enhancing the way it collectively deals with data. 

What is the intelligence community going to do about the collection-analysis paradox?

The collection-analysis paradox isn’t going away, but the panel discussed ways that firms could put themselves in the best position to meet the challenge going forward. Bernard Rix of PolicingTV talked about the need to move beyond public-private siloed approach to data – a sentiment echoed by the other panellists who all stressed the importance of collaboration in data processing environments. 

Gerald Berkovics, VP of Sales for Cellebrite, took that notion further, suggesting that collaboration, not only between collectors and analysts, but between the public and private sectors will be crucial to managing the increasing volume and complexity of data in the future. Berkovics explained that this level of collaboration would mean finding ways to better sync the work of intelligence employees: analysts should know what data can be collected, and conversely, collectors should know how data is used by analysts. Gerald also stressed the importance of data volume, and the need to collect enough to account for changes on the risk landscape: “The world is changing very fast. You don’t always know what questions you want to ask. Who would have thought that two or three years ago they would have Covid? Or that Russia would be in Ukraine?”

Brent Osmotherly also urged firms to “embrace the volume” as a way to manage their collection-analysis challenge and “identify the bits of information that are relevant for you.” For example, Ripjar’s Labyrinth platform may process “three or four million documents a day… across 22 languages”, but after that data is refined “less than 1%” might remain relevant as actionable intelligence. Brent emphasised that ongoing monitoring is also key to the collection-analysis challenge: firms must be able to maintain that level of performance on a daily basis in order to get the most out of the data they collect. 


To learn more about how Ripjar can help you tackle the data collection-analysis challenge, get in touch today

Getting The Balance Right With Your Adverse Media Screening – Webinar Recap

Click here to watch the webinar on-demand.

While Adverse Media (AM) regulations and requirements vary significantly across the world, the need to implement adverse media screening as part of a risk management solution is a consistent compliance challenge. To help you meet that challenge, in August 2022, Ripjar Chief Product Officer Gabriel Hopkins and CEO and co-founder Jeremy Annis hosted an AM screening webinar, focusing on the need for businesses to build a balanced AM screening solution tailored to their unique risk concerns. 

Catch up on some of the key points from our webinar here.

Defining Adverse Media Screening

Adverse media screening – sometimes called negative news screening – refers to the process of using different types of media to inform a risk-based compliance process. Speaking in the webinar, Jeremey Annis defined the process as “monitoring the media to manage an organisations’ risk posture and exposure, through customers or related parties, to financial crime and reputational risk”. 

Jeremy noted that adverse media usually refers to unstructured content, such as newspaper articles, websites, blogs, social media posts, and other online data posts – rather than typical name screening data sources, such as international sanctions lists or politically exposed persons (PEP) lists. Unstructured adverse media tends to be “fast and messy”, with new stories entering the ecosystem and then evolving and changing as new information emerges. By nature, it is inexact and potentially confusing.

With that in mind, adverse media screening solutions must be agile and flexible and capable of combining a range of structured customer data with unstructured sources derived from the global news landscape. Similarly, adverse media screening represents a way for organisations to move towards a system of ongoing compliance – with processes informed by continuous monitoring technology that adds depth and context to structured customer due diligence (CDD) information or suspicious activity alerts.

Regulator Attitudes to Adverse Media

Financial regulators and authorities have begun to mandate some adverse media screening as part of their risk management frameworks. During the webinar, Gabriel and Jeremy stressed the importance of understanding jurisdictional attitudes to adverse media screening and set out several notable regulatory positions: 

The EU: The EU’s Sixth Anti-Money Laundering Directive (6AMLD), adopted across the EU and in the United Kingdom, came into effect on 3 June 2021, with a stronger focus on adverse media screening than its previous iterations. Specifically, 6AMLD stipulates that organisations must implement “systematic” adverse media checks: while that direction may include a broad range of search and screening mechanisms, it represents a tightening of regulatory expectations, ensuring EU organisations are contributing meaningfully to the global fight against money laundering. 

The United States: While the US has not gone as far as the EU in introducing a mandatory system of checks, the Financial Crimes Enforcement Network (FinCEN) recently emphasised the importance of adverse media screening as a compliance tool. Many US organisations have interpreted that move as an indication that the financial industry needs to be ready for incoming regulations. 

Singapore: The Monetary Authority of Singapore (MAS) has generally been ahead of global adverse media trends. As far back as 2018, MAS was coordinating with banks in Singapore on a requirement for quality adverse media checks as part of the city-state’s anti-money laundering and counter-financing of terrorism framework. Implemented in a variety of Singapore banks, those AM screening processes were then exported to those same organisations’ branches in other jurisdictions out of a need to maintain a level regulatory playing field. 

International regulators: The Financial Action Task Force (FATF), an inter-governmental AML/CFT regulator, has long advocated for adverse media checks, with guidance set out in its 40 Recommendations. That sentiment was recently amplified by the influential Wolfsberg Group, which published a Negative News Screening FAQ in May 2022. The FAQ took a ‘common sense’ approach to explaining the significance and importance of adverse media screening as part of the effort to combat financial crime. 

Establishing an Effective Adverse Media Solution

The webinar panel’s discussion included a range of fundamental considerations for building an adverse media screening solution that balances efficiency with the need for regulatory robustness. The panel’s key adverse media screening considerations included:

  • Search scope: Firms should understand what kind of media coverage their adverse media screening solution needs, taking into account factors such as customer risk profiles and areas of operation. That consideration should ultimately determine what kind of adverse media data they include in their searches and whether local outlets should be included. Customers with business interests in South America, for example, should be screened against local South American news sources. 
  • Customer screening requirements: It is important to understand how much of a given customer population should be screened against adverse media. This consideration is fundamental to the risk-based approach endorsed by the FATF and requires organisations to conduct customer risk assessments. When a customer is determined to present a high risk of financial crime, adverse media screening is a way to ensure their risk profile remains accurate throughout the relationship. The more high risk customers that an organisation has, the more robust and efficient their adverse media screening solution needs to be (and the more value can be provided). 
  • Public vs commercial media sources: Adverse media screening solutions may draw on commercial or publicly available news stories – both of which offer different advantages. Publicly available adverse media refers to data derived from scrapes of news websites – while that information is free, it is limited in archival scope and often involves copyright concerns which can limit its usefulness. By contrast, commercial adverse media sources offer a greater depth of archival information that allows for searches over longer periods of time. 

Source diversity: An adverse media screening solution should take in a diverse range of media sources, including screen and print sources, established news websites and independent sites, blogs, forums, social media platforms, and any other relevant form of media. That diversity should also take into account the geographic relevance of the data collected, and source credibility: an established news organisation, for example, is likely to produce more credible and higher quality media than a personal blog or social media network, and be of more use in any subsequent money laundering compliance decisions.

How Ripjar Can Help With Adverse Media Screening

Given the challenges and demands of 21st century compliance, your organisation needs an adverse media screening solution that delivers meaningful risk data from a crowded and often chaotic landscape of sources. Key to that requirement is a capability to assess large volumes of data efficiently, searching for customer names in a variety of languages, for example, or using fuzzy logic tools to identify inefficient and potentially costly false positives. 

With that in mind, Ripjar’s adverse media screening solution, Labyrinth Screening, has been designed to be a powerful screening tool, capable of conducting name searches in 21 languages and of capturing changes to customer risk profiles in real time. Powered by next generation machine learning technology, Labyrinth Screening goes further than conventional KYC tools by balancing the demands of regulatory compliance with adaptive, ongoing screening support. Our platform can be tailored to the compliance needs of an individual business in order to address risk exposure, while reducing costly false positive alert rates, and adapting to emerging criminal risk and incoming regulations. 


Watch the adverse media screening webinar on-demand now to find out more.

Countering Financial Crime with AI – Our launch event in the heart of New York City

New York, USA: Ripjar is excited to announce today the launch of a new capability in the global effort to counter financial crime. In the heart of Manhattan, Sir Iain Lobban – former director of the UK’s Intelligence service, GCHQ – provided a keynote address to more than 50 key partners and global thought leaders in financial crime, compliance, anti money-laundering and due diligence.

Ripjar’s new approach to screening client identities presents a step-change for financial institutions; screening in real-time millions of identities for risk against against any data source, including sanctions, PEPs and unstructured data such as negative news/adverse media.

Sir Iain Lobban – former Director of GCHQ provided the keynote address at the event.

Unveiling the new capability, based on Ripjar’s industry-leading Labyrinth data intelligence platform, Jeremy Annis, Ripjar’s CEO said: “Labyrinth is the culmination of all of the knowledge, experiences and careers of everybody at Ripjar. It’s already revolutionising the way that compliance teams are looking at their data, including automating manual effort. It means that computers can be used at what they are good at – crunching through large volumes of data. And then humans can focus on what they are good at – putting risk into context. Ultimately, making decisions.”

“We’ve taken a very different approach compared to traditional search tools” Jeremy Annis said at the event. “We take as much data as we can from world class providers like Dow Jones. We then use machine-learning to spot risk, de-duplicate documents and news articles, and join the dots between all data in any language or script – we’ve taught our algorithms to read the news like a human would”.

Jeremy Annis, CEO of Ripjar – announcing Labyrinth for Financial Crime

Ripjar’s technology employs a number of advanced techniques in the fight against false positives – traditionally a major issue for compliance teams managing risk in large financial institutions. This includes some major innovations that utilise secondary characteristics in addition to just names, including variants, abbreviations, dates, places, titles, nationalities, relationships – all of which can all help to resolve identities across siloed datasets and narrow down matches to detect real risk much more quickly than a human could.

The launch event was supported by two of Ripjar’s global partners, Accenture and Dow Jones. Philippe Guiral, Managing Director for Financial Crime and Yuvaraj Kandasamy from Accenture presented their vision for the Accenture technology ecosystem of which Ripjar is a key part of.


Philippe Guiral, Accenture’s Managing Director for Financial Crime in North America

Situated in the heart of midtown, New York City, the event space was generously provided by Ripjar investors Winton Group – a global investment management and data science company.

“I’m so pleased to see so many people here and the reaction from the community has just been fantastic” James Mullins, Ripjar’s Global Director of Sales. “This launch represents our commitment to getting our amazing technology into the hands of the people that need it most, and really making a difference to those countering financial crime.”

Labyrinth for Financial Crime Launch Event

About Ripjar

Ripjar is a data intelligence platform company whose mission is to provide global institutions with the most advanced data and analytics solutions to protect themselves in real-time from evolving risks that threaten their growth, prosperity and value.

Founded by former members of the UK’s Government Communications Headquarters (GCHQ), Ripjar develops software products that combine automation, artificial intelligence, and data visualisation to help companies solve the most complex risk and security management problems at scale.

Contact: [email protected]